Bus Star Transfers

Terms and Conditions

The following terms and conditions apply to passengers booking with Bus Star Transfers.

1. Important notice

1.1 Please read the following terms and conditions carefully before making your booking…

1.2 By ordering any services from our website you are entering into a contract with us…

1.3 If you do not wish to be bound by these terms, you may not place an order…

2. Introduction

2.1 Bus Star Transfers is the internet trading name.

2.2 Telephone: (0034) 676 649 4905

2.3 Website address: www.busstartransfers.com

2.4 Email: enquiries@busstartransfers.com

3. Services offered

3.1 Bus Star Transfers acts as an agent for the contracting of travel transfers…

3.2 Our sole responsibility is to act as an agent…

4. Making a booking

4.1 All bookings must be placed at least 24 hours in advance…

4.2 Bookings may be made online or by telephone…

4.3 We do not guarantee availability for every request…

4.4 You confirm that all details provided are correct…

4.5 On confirmation, a voucher is issued…

5. Pricing

5.1 All children and infants count toward occupancy…

6. Method of payment

6.1 Full payment is required at the time of booking…

6.2 Payment is via PayPal…

7. Amendments

7.1 Amendments up to 7 days before transfer – no charge.

7.2 Within 7 days – 30€ charge per booking.

8. Cancellations

8.1 Up to 7 days before – 50% refund (at our discretion).

8.2 Within 48 hours – no refund.

9. Flight delays

9.1 No charge for delays if correct flight number was provided.

10. Flight diversions

10.1 Contact us immediately if your flight diverts…

11. Baggage allowance

11.1 One 20kg suitcase + 5kg hand luggage per passenger…

12. Responsibility for luggage

12.1 We are not responsible for loss or damage to luggage…

13. Child seats

13.1 Child seats are supplied upon request…

14. Special requests

14.1 Notify us at the time of booking…

15. Transportation of pets

15.1 Prior arrangement is required…

16. Right of admittance

16.1 We reserve the right to refuse carriage for safety reasons…