Frequently Asked Questions

1. How do I make a reservation on the website?
2. How do I make the payment?
3. How do I know the reservation has been confirmed?
4. Departure time calculation
5. What does the price include?
6. Do infants count?
7. How can I confirm the pick up time for my return trip?
8. Can you issue a receipt for my company?
9. Are all the passengers insured in the vehicle?
10. Do you supply child seats?
11. Am I expected to share the vehicle with other passengers?
12. If my flight has been changed, can I reschedule the transfer?
13. Can I cancel my transfer if my flight has been cancelled?
14. If the numbers change in my group, can we select a different vehicle?
15. Can I book a destination not on your list?
16. Is it possible to have the telephone number of the driver?
17. What is my luggage allowance?
18. May I bring extra luggage?
19. What do I do if the flight is delayed?
20. What happens if my outbound flight is cancelled?
21. How do I find my driver at the airport?
22. Do your drivers speak English?
23. Is it possible to have the telephone number of the driver?
24. What happens if I have lost my luggage?
25. Will the driver take us directly to our destination?
26. Can we stop at a supermarket on the way?
27. I have accidentally left something in the vehicle
28. How can I contact Taxi Star Transfers?
29. How can I make comments or suggestions?
30. What is your policy on inappropriate behaviour?
31. What is your smoking policy?
32. What is your complaint policy?

1. How do I make a reservation on the website?

On completion of the booking information found on the home page…

Airport Transfers Alicante, Valencia, Murcia
Alicante (Spain)
enquiries@busstartransfers.com
(+34) 676 649 490

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